For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: How much notice do I have to give Home Caregivers before I start a service?
A: It can take as little as 72 hrs and up to 1 week before we find the right Wellness Associate for you. The time depends on how quickly we can schedule your in-home assessment and the schedule of services needed.
Q: How Do I Pay for Services?
A: Home Caregivers accepts Medicaid, not Medicare, some long term care insurance, and private pay. We currently work with AVCC for assistance with Veterans benefits. You may speak with our Administrator for detailed information on service rates and financial planning for home care services with Home Caregivers.
Q: How Do I make an appointment to speak with someone in person?
A: We can speak with you in the comfort of your own home! Just fill out a contact form or email us at firstname.lastname@example.org. If you prefer to meet in an office setting, you may speak with our Administrator at our office location – 8280 Willow Oaks Corporate Drive, Suite 600, Fairfax, VA 22031 by appointment M-F 10am-6pm. Our administrative staff is available during our office hours to provide only general information to public. No appointment necessary.